Seven times.! Seven times! I have placed an order seven times and it is not ready when promised because of the IT system at 3 separate restaurants in the area. I buy form you 5 times a week. If you do not fix your IT system to show the order times correctly you will lose me permanently as a customer. What use is an online order if the restaurant does not receive it in time?

Your rewards system was down this morning according to Andiswa. This means my reward (free smoothie) will expire. What can you do to fix this?

The App shat the bed. Luckily your staff are amazing. Say thanks, you owe them big time!

Please implement a tip system on credit card. Your team is amazing and members would love to tip them. They are consistently pleasant and positive no matter if we can or can’t tip. Plse. No one carries cashz

Concern through fault on App. I ordered a smoothie and oats; order went through and registered on App; but did not go through to branch, neither was there an order number generated. The staff made the order; but we waited 30mins for order to go thru; it never did. I wasted a lot of time waiting as a result of this mistake. Please see attached photos. Also; No order has gone through on my banking app either.

Great service, great food, great vibes!

Never fail

Love your coffee Njebo

always fresh, aleays friedly, always fast. great idea to have them in the gym.

Great service, staff