Service is really poor, only 2 staff during busy periods, which causes significant delays in ordering and receiving orders. Very frustrating

Front house morning staff is often rude, not customer friendly

Tshepi makes the best smoothies and is so friendly

Very satisfy with the Service. Hope helped me very nicely and very professional. I smell a manager in the future !!

You place your order at the counter, and don't get bothered constantly by waiters - so we come here often to catch up on some property admin while enjoying a smoothie, chai latte or a health breakfast. The Peanutbutter bliss smoothie or the breakfast bowl are definately on my favourite lists. Remember to bring noise cancelling audio equipment if you're planning on a zoom call, as the gym itself could get quite noisy.

Im always happy with my food and the staff is kind to bring it to me outside where I wait with my dog. One time when Uber messed up delivering half a cappuccino, I had one on the house and I found the staff wanted to make sure I was content when I came by again 🌟

Kauai Faerie glen has very nice staff and good service unlike Kauai in virgin active parkview shopping center moreleta park which must really change there service.

Bad service

I reccomend any Kauai based on their food and products. But the Kauai at Faerie Glen VA can really for on their staff additude. When you order from them it seems like you have just ruined their whole day word and facial expressions show you that they dont really want to be there.... this could be 6am in the morning 11 am on a saturday or 6pm week evenings. really frustrating that it feels like im bothering somebody to place my order

Even though it's inside the Virgin Active building you can still order online and get your order delivered to you.. Safety is also the number one priority because of the covid 19

Efficient and helpfull staff